Pricing & Fees

What it costs

• Posting a request and receiving quotes is free.
• Minimum service booking: R200,00.
• On completed jobs Thrive Up deducts 22.5% of the accepted quote plus R10,00 per booking from the professional. This rate applies to quotes sent from 28 September 2026; quotes already sent keep the fee terms they were sent under.
• The client pays the accepted quote — there is no extra client fee.
• Thrive Up covers normal payment-processing costs from its share.
• CV builder: R20 once-off to unlock your finished CV as a download without the watermark. Three templates, instant download after verified payment, and you can edit and re-download as often as you like. Not subject to the booking minimum.
• Prices are shown in South African rand. Thrive Up is not registered for VAT, so no VAT is added.

Worked examples

Professionals keep the accepted quote less the 22.5% commission and the R10,00 booking deduction — the examples above show the exact amounts.

Cancellations

• Unpaid requests can be cancelled at no charge.
• Where a client cancellation fee applies on a paid booking it is 20% of the booking amount. Thrive Up receives that 20% and the remaining 80% goes back to the client. No commission and no R10,00 is added on top.
• A professional cancelling or not arriving never triggers a client cancellation fee — the client is refunded in full. The professional carries a penalty and a strike where it applies.
• Part-finished work or a disagreement about who is responsible is reviewed by Thrive Up before any money moves.

Currently in force: paid client cancellations are refunded in full and no cancellation fee is charged. Thrive Up has not yet switched on the 20% rule, and the exact fee and refund are always shown before you confirm.

Getting paid

• Client payment is verified before a professional travels to a paid booking.
• Earnings stay pending until the client confirms the work is done, or Thrive Up completes a review.
• Money in an open dispute is frozen and cannot enter a payout run.
• Available earnings are paid weekly. The payout day, cutoff and minimum are set by Thrive Up and weekly runs stay switched off until that setup is confirmed.
• Verified bank details are required before any payout is released.

All booking and payout times are shown in South African time (Africa/Johannesburg).